Curriculum Vitae

July 2023 -

Present

Executive, Server Administrator

Oversee and maintain critical IT infrastructure, including VMware, Nutanix, Commvault, SolarWinds, Microsoft Exchange, and Office 365, ensuring system reliability, security, and performance for enterprise operations.

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Collaboration with Application Teams:

1. Communicate effectively with application teams to coordinate User Acceptance Testing (UAT) for tasks such as Commvault agent upgrades and server patching, ensuring minimal disruption and successful implementation.

2. Act as standby support during application-related activities, troubleshooting server-related issues to maintain operational continuity.

Commvault Backup Administration:

1. Manage daily backup operations, verifying successful execution and adherence to recovery objectives across all systems.

2. Monitor Commvault license utilization, ensuring usage remains within limits; escalate to management for additional license procurement when thresholds are approached.

3. Perform housekeeping of old server backups by stopping and releasing Commvault licenses, optimizing resource allocation and maintaining compliance.

4. Update Commvault agents system-wide to ensure compatibility, security, and performance standards are met.

5. Configure tailored backup solutions for new requests from application teams and coordinate storage expansion to support growing data needs.

Virtualization Management:

1. Create and deploy virtual machines (VMs) in VMware and Nutanix environments as per application team requests, ensuring timely resource availability.

2. Led a successful VM migration project from VMware to Nutanix, executing planning, testing, and implementation phases to enhance infrastructure efficiency.

3. Monitor datastores for capacity and performance, proactively resolving bottlenecks to sustain operational stability.

4. Enforce standardized server naming conventions across all VMs and physical servers to maintain consistency and traceability.

5. Create VM snapshots as a backup plan prior to performing server maintenance, upgrades, or patching, ensuring rapid recovery in case of issues.

Physical Server Management:

1. Mount and install physical servers in racks, managing hardware setup, cabling, and integration into the infrastructure.

2. Conduct hardware troubleshooting and maintenance to ensure optimal performance and uptime of physical servers.

Network Configuration:

1. Configure IP addresses for servers and VMs, ensuring seamless network connectivity and adherence to organizational standards.

2. Identify and assign appropriate switch ports for server connections, collaborating with network teams to resolve connectivity issues.

Server Troubleshooting:

1. Troubleshoot and resolve issues on Windows Server and Red Hat Linux systems, addressing performance, configuration, and application-related problems.

2. Implement backup plans and recovery strategies, leveraging snapshots and system checks to minimize downtime during troubleshooting.

Microsoft Exchange & Office 365 Administration:

1. Provide advanced support for internal email systems, troubleshooting issues in both on-premises Microsoft Exchange and Office 365 environments.

2. Trace mail flow to diagnose and resolve delivery issues, identifying whether problems stem from Exchange or O365 configurations.

3. Execute email mailbox migrations from on-premises Exchange to Office 365, ensuring data integrity and minimal user disruption.

4. Manage Exchange Server clusters, performing tasks such as stopping clusters and databases during server restarts or patching to prevent database corruption and ensure continuity.

SolarWinds Monitoring:

1. Conduct daily monitoring of CPU, RAM, and disk utilization across banking systems using SolarWinds, analyzing trends to preemptively address performance risks.

2. Ensure uninterrupted service delivery by responding promptly to alerts and optimizing system resources.

Collaborate with cross-functional teams to implement system upgrades, patches, and infrastructure enhancements, minimizing downtime and bolstering system resilience.